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As a Specialty Food Retailer, you require point of sale system technology to manage a diverse range of inventory items while ensuring operations are running at maximum efficiency. Only CounterPoint can offer options to carefully control your inventory and pricing, manage your vendors, and even sell your goods online through an eCommerce platform.



CounterPoint SQL Specialty Foods Brochure
CounterPoint SQL Specialty Food Customer Profile
CounterPoint SQL Specialty Food Customer Profile 2
CounterPoint SQL Specialty Foods Key Reports
Hardware Solution Profile
Ecommerce Solution Brochure


CounterPoint SQL for Specialty Food Retailers

Specialty Food retailers can operate as a distributer, wholesaler, retailer, and café owner - separately or simultaneously. Therefore it is important for your point of sale software to be versatile and customizable. CounterPoint has all the ingredients Specialty Food Retailers need to track their inventory, manage their vendors, and even sell their goods online.

CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store-CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the hundreds of Specialty Food Retailers that rely on CounterPoint to efficiently and effectively operate their businesses at maximum potential.

Signature Capture and PIN Pad Technology

CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements.

Fast and Easy Point of Sale Checkout

Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.

Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use CPGateway for lightning-fast credit card authorizations. Ring up sales offline at a sidewalk sale or offsite event. Issue a gift card or store credit.

Up-To-The-Minute Inventory Control

CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!

Your inventory picture is “up-to-the-minute.” You’ll know what’s in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.

Automated Purchasing

Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO’s!

Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO’s into your A/P system. Print item labels and barcodes on demand or automatically.

Customer Loyalty

Know who your customers are and what they’re buying!

Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.

Integrated Ecommerce

Connect your CounterPoint system to an online store with CPOnline, our powerful and affordable web-hosting and website creation service!

Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment. Online inventory comes directly from CounterPoint. Eliminate costly double entry – web orders are directly integrated into CounterPoint. Search engine optimization and marketing tools to reach new customers.

Reports Library

An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!

Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.



Accounting Interface

Update financial statements and payables and exchange the data with accounting packages.



Pricing

Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.

Sales History

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.




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Specialty Food Industry Testimonial - Guggisberg Cheese

When Alfred Guggisberg, a Swiss immigrant and renowned cheesemaker, first opened the doors to Doughty Valley Cheese in 1947, the business served as a marketplace for the Amish farmers for their milk and other goods. Throughout the last six decades, many things have changed: The name is now Guggisberg Cheese. They've added a restaurant serving both Swiss and Amish dishes. There's a retail location with touristy items in addition to the Amish and Swiss ones. But the devotion to providing strong customer service has not wavered. So when it came time to replace a faltering point of sale system in late 2006, Richard Guggisberg, company president and founder's son, purchased CounterPoint from Radiant Systems.

"We saw very significant power in CounterPoint over its competitors," Guggisberg says. "After our last point of sale system, we have been pleased to just have reliability. CounterPoint has a tried and tested SQL operating system that provides a stable and reliable database on our server. We live in a county where the power goes out frequently, and it has a number of times since installing CounterPoint. The integrity of the data has never failed."

"Because of the type of business we have, we must be able to scan and ring up random weight items, allow for bulk purchase discounts, slicing charges and other types of pricing variations," says Guggisberg. "CounterPoint allows us to do all that without putting a burden on the store people who use the registers."

"CounterPoint stood out because of the very professional and knowledgeable team who presented its significant flexibility and extensive features that will allow us to grow into specialized applications," Guggisberg says. "There is little it cannot do, regardless of the type of business."

- Richard Guggisberg | President | Guggisberg Cheese


CounterPoint SQL Features Beneficial to Specialty Food Retailers


  • Scale interface for weighing produce or bulk food

  • Customer facing displays for a great ROI including selling ad space to vendors or promote special events

  • Random weight barcode support for deli counter scales

  • Automated purchasing calculates the quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO's, desired stocking levels, vendor multiples, and/or vendor minimum order requirements

  • Built-in gift cards

  • Review on-hand quantities, estimated costs, and total retail value for each item, as well as the percentage-to-total ratios for these values

  • Integrated customer loyalty programs and customer relationship management

  • 2-second credit card authorization

  • EBT Support/Food Stamp tracking

  • Return to Vendors (RTVs) may be entered, reviewed, and posted to record the return of merchandise to a vendor. RTVs reduce on-hand inventory. RTVs may also be vouchered into Accounts Payable to record credits with a vendor

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We strongly encourage you to take the CounterPoint SQL Virtual Tour and contact us for a live CPSQL software demonstration.